Will an e-business or e-commerce system give your organization a competitive advantage?

Throughout my career the reservation I have when being asked to develop an e-business or e-commerce system for an organization because they think it’ll give them a competitive advantage is geared toward their business process, customer service and support. Adding these types of systems will drastically change the way we do business and change their … More Will an e-business or e-commerce system give your organization a competitive advantage?